Çağrı merkezi bekleme süresinin kuyruk modelleri ile incelenmesi ve iyileştirilmesi

Karanfil Kostak, Gülay

URI: http://dspace.kocaeli.edu.tr:8080/xmlui/handle/11493/15598

Date: 2016

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Fen Bilimleri Tez Koleksiyonu [2953]

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